![]() Option 2: Force Restart the TV in the TV settings. Press and hold the POWER button until a menu appears, and select Restart.Press and hold the POWER button until the TV shuts down and restarts.Option 1: Force Restart the TV with the remote control Power button. You can either use the remote control to start the soft reset or use the remote to go to your TV menu settings: Soft reset with the remote control (ANDROID TV & GOOGLE TV)Ī soft reset does not delete any information and is a safe way to troubleshoot minor issues. If you aren't sure of your TV type, check if your BRAVIA TV is a Google TV, an Android TV or other. ![]() ![]() Try each step if it applies to your situation before moving on to the next. Manual Factory Reset with buttons (Android TV & Google TV).You can't do anything with your remote control and can't access the settings menu. Your TV is unresponsive, and you can't access the TV menu with your remote control: e.g., your TV is stuck, not powering on, not displaying a picture, or continuously rebooting.Factory reset in the Settings menu (All TVs) → skip to this section of the article.Still, you're experiencing specific issues: e.g., an app is crashing or stuck, the TV randomly turns off and on, or you're experiencing image or sound distortions. Your TV is responsive, and you can access the TV menu with your remote control.In this article, we will discuss several options to troubleshoot your television, depending on what you're experiencing:
0 Comments
Leave a Reply. |